Customer Service Hours

Our usual customer service opening hours are Monday – Friday: 09:00 – 17:00 GMT.

Customer Service Holiday Opening Hours*


Thursday 28th November: 09:00 – 17:00 GMT

Black Friday 29th November: 09:00 – 23:00 GMT

Sat 30th – Sun 1st: Closed

Cyber Monday 2nd December: 09:00 – 17:00 GMT

Christmas & New Years

Monday 23rd December: 09:00 – 17:00 GMT

Tuesday 24th December: Closed

Wednesday 25th December: Closed

Thursday 26th December: Closed

Friday 27th December: Closed

Sat 28th/Sun 29th: Closed

Monday 30th December: 09:00 – 17:00 GMT

Tuesday 31st December: 09:00 – 17:00 GMT

Wednesday 1st January: Closed

Thursday 2nd January: 09:00 – 17:00 GMT (back to normal)


We like to hear from you and if you are in a hurry, make sure to check out our FAQ (Most Frequently asked Questions) section here. There you will find fast answers to most of your questions in no time. Give it a try!

Not successful? Send us a message using the form below:

Otherwise, you can contact one of our offices:


Neon Ireland
Haymarket House 3rd Floor
Dublin 7,


Telephone (Ireland office): +353 1 5242721

Telephone (UK office): +44 800 802 1197


Neon USA
2200 Amapola Court
Suite: 201,
Torrance, CA,


Telephone: +1 855 981 7177